Blog > Archives > August

Add products to your quick keys on the POS screen

Posted on 31st Aug 2015 in Support

Quick Keys is the map of buttons on the POS screen, organised by grids or pages. MerchantPlay allows you to easily assign products as quick keys, rename, reposition and recolour keys, and organise your buttons into grids and pages.

Refunds and Exchanges

Posted on 19th Aug 2015 in Support

It is always preferable to perform a refund of a prior transaction versus simply creating a refund. Not only will this allow for perfect record keeping, but may help eliminate cases of fraud. We will show you how to refund a transaction by looking up the original transaction or the less preferred refund without an original transaction.

MerchantPlay Store Credit Feature

Posted on 17th Aug 2015 in Support

Store Credit Accounts help you extend a line of credit to customers and keep track of customer balances and credits. This article describes how to:

  • Open a customer store credit account
  • Top up a customer store credit account
  • Utilise the store credits as mode of payment

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