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MerchantPlay 2.0

Posted on 13th Jul 2018 in Support, News & Announcements

This is a major release that supports Table Service operations:
- Menu Item Modifiers
- Split Orders
- Merge Orders
- Transfer Table
- Table Layout Management
- Enable Balance Payment
- Kitchen Order Chit Printing with Tags
- Orders Synchronisation between devices
- Minor bugs fixes

MerchantPlay iPad Version 1.20 Release

Posted on 5th Mar 2018 in Support, News & Announcements

After months of hardwork we have finally released the version that can allow product edit and the ability to update the quick keys layout using the app alone:

Server Maintenance Notice

Posted on 27th Oct 2016 in News & Announcements

Dear Valued Customer,

In the past week, a vulnerability known as Dirty COW in the Linux Kernel was reported. This vulnerability affects Linux-based machines which allows attackers to achieve root access to servers and take over the whole system. Our infrastructure team had prepared the fix immediately after being aware of the issue, and initialised a kernel update on all our shared servers. However, we would require a quick reboot on the shared servers in order for the fix to apply to the servers. Details of the Server Reboot are as follows:

Date : 29th October 2016 (Saturday)
Time : (GMT+8) 0000Hrs to 0300Hrs

There will be a very short downtime involved for your services that may last for up to 5 minutes between this 3 hour period. We do apologize for the short notice, due to the urgency to fix the exploit that may potential harm our shared hosting customers. Should you have any concerns, please do drop us an email at so that we can address your queries.

MerchantPlay Support Team

MerchantPlay Version 1.10 Released

Posted on 1st Nov 2015 in News & Announcements

What is New?

  • New menu header look to increase usuability and space
  • Ability to print A4 Invoice from POS screen
  • Appointment & Scheduling Module (for service-based businesses like Spa, Studio, Clinic and Salon)
  • Deprecation of Sell and Buy modules
  • Enhanced Dashboard with introduction of KPI Analytics
  • Major and minor bug fixes

MerchantPlay Version 1.09 Released

Posted on 11th Jul 2015 in News & Announcements

What is New?

  • Added Retrieve Open Sales within POS screen hence without the need to go to History tab to retrieve Open Sales
  • New Sales Collection Summary Report
  • Enhanced general application performance
  • Changes for MerchantPlay iPad Native App (coming on iTunes soon!)
  • Major and minor bug fixes

Print as Quotation

Posted on 29th Apr 2015 in News & Announcements

Finally! By popular demand, we have just released an update to include the feature to generate a quotation using simply the Sell screen. Simply go to the Sell screen, select the customer and items to quote and click on Print as Quotation button found at the bottom of the screen and off you go!

You requested, we listened and delivered! Happy Labor Day Holiday Folks :)

How Merchantplay can help you in your retail business?

Posted on 2nd Mar 2015 in News & Announcements

Regardless of your design and store concept, MerchantPlay enables you to centrally manage your inventory, sales and customers anytime anywhere.

Read this article to find out more.

Happy Lunar New Year

Posted on 18th Feb 2015 in News & Announcements

MerchantPlay wishes all a Happy Lunar New Year!

Why online POS is the way to go?

Posted on 17th Feb 2015 in News & Announcements

As businesses today are becoming more mobile, an online point-of-sale (POS) system allows you to have greater flexibility and control over your business anytime anywhere.

Read more to find out why owning an online POS system is the way to go.

New Pricing and Free Trial Period

Posted on 2nd Feb 2015 in News & Announcements

Check out our new pricing at

The free trial account is now valid for a 30-day period.

Free Trial Account Period

Posted on 9th Jan 2015 in News & Announcements

With effect 1 Feb 2015, customers trying MerchantPlay for free will get to use your free trial account for a 30-day period.

Once the 30-day period is up, you will not be able to access the account.

We hope that you find MerchantPlay suitable to your needs. Please refer to on our pricing and decide which plan best suits you.

We look forward to serving you.

Pricing Revision

Posted on 8th Jan 2015 in News & Announcements

Please be informed that with effect 1 Feb 2015, there will be changes to our pricing.

We will be introducing a new plan to cater to businesses that are using a single register at a lower monthly subscription fee.  For existing customers, we will advise you on switching to the new plan to enjoy the new pricing.

As for businesses that are using multiple registers, there will be a slight increase in the monthly subscription fee.  The increase is due to higher cost of maintenance of our servers to store data.  To thank existing customers for your support, there will not be any changes to the monthly subscription fee that you are currently paying and you still get to enjoy all the services that we are providing.

MerchantPlay Version 1.08 Released

Posted on 25th Dec 2014 in News & Announcements

Happy holidays! Wow, what a busy month December has been! We’ve got some exciting updates to MerchantPlay this month with the provision of SSL to our main website to enhance security for all our users. We also release the much awaited Stock Replenishment Report, a report to track products that are below reorder point and give our users the means to create purchase orders with the quantity based on the reorder level for these products. Just to spice things up, we will launch our native iPad app soon which will give our iPad users more speed and flexibilty.

MerchantPlay Version 1.07 Released

Posted on 14th Nov 2014 in News & Announcements

What's New?

  • Remove Tax on the POS Screen
  • Set Master Grid
  • Sales saving with order chit printing
  • Items return from history
  • User roles settings with login time control
  • Users roles with access control
  • Load offline users data for select sales person offline support
  • POS Receipt discount with amount
  • Products listing performance fine tuned

MerchantPlay Version 1.06 Released

Posted on 27th Sep 2014 in News & Announcements

What's New?

  • Create Color Code for Appointment Types
  • Appointment Schedule for Users
  • Tools to show unposted offline data, do repost and delete offline data
  • Fixed offline post with running seq problem
  • Payment Voucher module to add multiple payment modes to SO/Invoice (Popular Demand!)
  • Added Setup type for Retail/Clinic
  • Document serial number settings
  • Add new customers from sell screen directly
  • Shipping module (Popular Demand!)
  • Product Search by Tag Description
  • Product Sales by Tag Report
  • Add Shipping Date and Time to Sales Order
  • Product Shipping Report
  • Gift Cards (Popular Demand)
  • Last Sign-In Time
  • Miscellaneous Product Sales
  • Add Item Count to POS Screen
  • Sales Person Name Change on POS Screen
  • Document Logo on Invoice/SO/PO/PO Receive/Payment Voucher/Stock Transfer Note/Stock Take Sheet/Price Book
  • Minor bug fixes for general stabilization

MerchantPlay Version 1.05 Released

Posted on 10th Sep 2014 in News & Announcements

What's New?

  • Added Support for Clinics (Treatment Notes, Appoinment Calendars)
  • Enhanced Barcode Label Settings
  • New Shift Collection Report
  • Enhanced Performance on History Tab
  • Customer Display on iPad via HTML5 WebSockets
  • Add Customer Salutation
  • Product Export to work on selected items
  • Added new filters "Shift" and "Category" for Product Sales by Outlet Report
  • Minor bug fixes for general stabilization

MerchantPlay Version 1.04 Released

Posted on 5th Aug 2014 in News & Announcements

What's New?

  • Multi-currency purchase transactions support
  • Enhanced performance of the quick buttons
  • Default outlet for user login
  • New Mall Integration Report interfaces - Quayside Isle, Orchard Gateway
  • Minor bug fixes for general stabilization

MerchantPlay Version 1.03 Released

Posted on 28th Jul 2014 in News & Announcements

What's New?

  • Multi-currency sales transactions support
  • Minor bug fixes for general stabilization

MerchantPlay Version 1.02 Released

Posted on 21st Jul 2014 in News & Announcements

What's New?

  • New Loyalty Points Update module with user access control
  • Customer data import and export functions
  • Customer search function
  • Minor bug fixes for general stabilization

MerchantPlay Version 1.01 Released

Posted on 3rd Jul 2014 in News & Announcements

What's New?

  • New Mall Integration Report (for Singapore customers) features interfaces to six new malls in Singapore (Tampines Mall, Suntec City, VivoCity, Westgate, City Square Mall and Plaza Singapura)
  • Minor bug fixes for general stabilization

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