Cloud POS and Inventory Software

Features

POS
Inventory
Customers
Scheduling & Appointments
Analytics
Overview

Sell online & offline

MerchantPlay continues to work even if your internet connection doesn't. Your data will automatically synchronize the next time you connect.

Receipts the way you like

Customize receipts with your store logo, address and website, and email a copy to customers, or print to a standard receipt printer.

Smart quick keys

Quick Keys allow you to create point-of-sale buttons for easy access to your most popular products. Arrange Quick Keys just the way you like them by adding colors, products and grid pages. On top of that, you can easily set up templates for use by one or many stores.

Multiple inventory locations

MerchantPlay enables multi-location inventory control. Cashiers can check product levels at other stores from the point-of-sale. Managers can order items from other locations, which automatically adjusts inventory at both locations.

Handy price books

With price books, you can easily discount or mark up products to selected customers. Specify which outlet is applicable and an expiry date for each price book. You can import and export products and prices using a CSV file.

Painless stock takes

Product variants

Variants let you define multiple sizes, colours, or any other variation of your products. And with support for up to three types of variants per product, the possibilities are limited only by your imagination and the size of your stock room.

Composite products

Composites let you bundle your products in various ways to form new products, like gift baskets or bulk packs. You can also create composites based on fractional amounts of products, like a glass of wine or a hamburger.

Do more with modifiers

On-the-fly modifiers let you easily customize orders in real-time to give your customers what they want when they want it. It's made-to-order, finally made easy.

Tag it

Add an unlimited amount of tags to products to create flexible, powerful search and reporting options. This helps to make MerchantPlay as much a product of your creation as ours.

Reward your customers

Reward customer loyalty and keep them coming back with a Loyalty program that is powerful, flexible and easy to join. Joining your Loyalty program couldn't be easier. Just switch it on and every qualifying purchase earns Loyalty.

Give the perfect gift

No matter what the occasion, gift cards are smart, thoughtful and always well-received. MerchantPlay makes it easy to offer gift cards to your customers, track gift card balances, and easily redeem gift cards in the Point of Sale.

Pay it forward with packages

Selling services are great, but packages reward you with higher customer loyalty. Sell packages of products and services ahead of time and redeem them as they're used.

Never fall behind schedule

MerchantPlay offers an affordable, easy-to-use online appointment management and scheduling system to help manage your spa, studio, salon, or small business. The software can help keep appointments organized, allowing customers to see available time slots and book appointments online or over the phone.

Online Appointments

Book, manage and track appointments online with MerchantPlay and keep control over your appointments, always.

Staff Scheduling

Stay organized and boost productivity by easily managing multiple staff schedules.

Auto Reminders

Get instant email reminders for every appointment you book. Say goodbye to missed appointments.

Self Booking

Your clients can view your available time slots and book appointments with just a few clicks. It's simple, intuitive and instant.

Cloud reporting & analytics

MerchantPlay leverages the convenience of the cloud, so that you can access beautiful reporting dashboards securely and remotely. Get real-time insight of your business, anywhere, anytime, across any device. MerchantPlay Cloud Reporting will help you visualize the minute-by-minute performance of your business from wherever you are!

Core feature

Cloud-based and available from anywhere, iPad, Mac or PC.

Your POS keeps working when your internet connection fails. You can keep making sales until connectivity is restored.

Software updates are continuous and free.

A combination of POS applications and a powerful, multi-outlet retailer back office administration tool.

Low upfront investment, no set up or cancellation fees.

Sales

Switch between outlets, registers and users for sales session.

Scan product by barcode, quick keys, select by ID or search.

Apply discounts by line item or total sale.

Add customer and / or notes to a sale.

Create and email customer receipts.

Accept returns and provide refunds.

Void, hold (i.e. park) or save current sale. Easily retrieve and complete later.

Payment types

Customisable payment types.

Major currencies supported.

Customised payment type.

Credit, debit or stored value card (as offered by payment processor).

Sales saved against customer credit account.

Loyalty is earned and redeemed in dollar values.

Multiple payments and payment types can be accepted in one sale.

Pricing & promotions

Run promotions and allocate special pricing by customer list. Import and export price books.

Run and manage promotions by schedule. Refine by customer group and outlet.

Create bundled products from product sub-components.

Receipts

Print and email sales receipts.

Customize multiple receipt styles.

Print and email receipts from historical sales.

Products

Class products by images, cost and selling pricing.

Manage multiple item variants, including color, size and style.

Activate and deactivate product from catalog.

Import and export product data in CSV format.

Inventory

Manage and track inventory across all stores.

Keep track of stock on hand.

Purchase and replenish stock with reorder points and purchase orders.

Receive stock and generate automatic receipts.

Transfer stock between locations.

Generate and print barcodes.

Customer Relationship Management

Record customer contact details, assign sales and track purchase history.

Organize customers into groups, staff, VIPs etc.

Offer promotions by customer group.

Manage customer credit accounts.

Earn and redeem points in a customizable, retailer-specific loyalty program.

Appointment Scheduling

Book, manage and track appointments online keep track of your appointments.

Stay organized and by easily managing multiple staff schedules.

Get instant email reminders for every appointment you book.

Your clients can view your available time slots and book appointments with just a few clicks.

Reporting

View historical sales for cashier, outlet, retailer and customer.

Run inventory reports. Report by product type, date and tag.

Export CSV data for sharing or importing into your accounting or ERP systems.

Hardware

Multi-device, multi-platform: iPad, Mac and PC. Runs on touch screen devices.

Compatible with selected receipt printers, invoice printers, cash drawers, barcode label printers, barcode scanners and credit card readers.

Retail administration

Maintain outlet and register details.

Set account wide GST and Service Charge.

Maintain multiple payment types.

Use register open and close processes.

Manage users, user profiles and roles.

Track sales by cashier and date.

Account maintenance

Free trial period. Sign up for a 30 day trial.

Maintain subscription plan, add and remove registers.

Easily upgrade or downgrade / scale any time.

MerchantPlay

Essentials

About

Resources

Download